TicketSource Scores High For Customer Satisfaction, Survey Reveals

Customer satisfaction is high on our list of priorities, and new research shows that’s exactly what we’re delivering.At the end of 2018, we sent an online survey to over 1,600 of our event organisers to find out how satisfied they are with our service. The results showed 95% rated their overall satisfaction with TicketSource as 4 out...

Posted on Thu 14 February 2019 at 11.02AM

TicketSource launches online mobile payments to speed up ticket purchasing experience

The roll-out of the online mobile payment service is in response to our recent customer satisfaction survey, where event organisers voted it the most desired development for 2019.TicketSource has launched online mobile payments to its online box office services to speed up the ticket purchasing experience. The service allows customers to pay for...

Posted on Wed 13 February 2019 at 5.17PM

TicketSource Celebrates Fifteen Years

We’re celebrating a special birthday – 2019 is TicketSource’s fifteenth anniversary. Still based in the Welsh seaside town where we began, TicketSource has grown from a tiny tech start-up to a well-established online business, handling £40 million in ticket sales for almost 90,000 events each year.TicketSource started with...

Posted on Thu 7 February 2019 at 11.48AM

Q&A with Helen Conway, Performance and Engagement Executive Officer at Cardiff University School of Music

Cardiff University School of Music is a community of around 300 students and staff, engaged in all aspects of music composition, performance and research. Helen Conway, Performance and Engagement Executive Officer, explains why TicketSource is their ticket-selling system of choice.Why did the School of Music start using TicketSource?When I started...

Posted on Wed 6 February 2019 at 11.10AM

Q&A with David Pearce, Chairman at Whitchurch Amateur Operatic and Dramatic Society

Whitchurch Amateur Operatic and Dramatic Society (WAODS) in Shropshire was founded in 1924, with an inaugural production of ‘The Gondoliers’ at the Town Hall. We spoke to David Pearce, the society's Chairman, to find out how TicketSource supports WAODS in their productions of musicals, pantomimes and plays for the local...

Posted on Mon 4 February 2019 at 9.16AM

Q&A with Anne-Marie Williams, Manager at Brighton Open Air Theatre

Brighton Open Air Theatre, known as BOAT, is an award-winning purpose-built outdoor performance venue in Brighton and Hove. We caught up with Anne-Marie Williams, BOAT Manager, to discover how TicketSource helps to get audiences onboard with their programme.How did Brighton Open Air Theatre begin?BOAT was the dream of Adrian Bunting, a local...

Posted on Thu 17 January 2019 at 10.12AM

Q&A With Isabelle Paige, Partnerships Manager of Cardiff Fringe Theatre Festival

The Cardiff Fringe Theatre Festival showcases an eclectic mix of new and alternative performances in the Welsh capital city, with shows, workshops, socials and competitions during its run. We caught up with Isabelle Paige, Partnerships Manager, to discover how TicketSource helps to make the festival happen.How did the Cardiff Fringe Theatre...

Posted on Thu 3 January 2019 at 2.36PM

Q&A With Michael Penn, Vice Principal of Birmingham Ormiston Academy (BOA)

BOA is an academy for 14 to 19 year olds in the heart of Birmingham, specialising in the Creative, Digital and Performing Arts. Michael Penn, Vice Principal, explains how TicketSource contributes to the life of the school.Tell us more about BOA.The academy opened in 2011 in purpose-built facilities and is attended by over a thousand students from...

Posted on Mon 24 December 2018 at 9.17AM

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