Secure ticket buying for your customers

Posted on Thu 29 March 2012 at 3.04PM
Categories: News

For your peace of mind it's good to know that we're a full member of STAR (the Society of Ticket Agents and Retailers).

 

STAR members comply with a code of practice designed to help protect customers. You can be sure that a STAR member will always:


  • Clearly identify the face value of any tickets purchased and any additional booking fees


  • Refund at least the face value of the ticket if an event is cancelled and the promoter agrees to refunds


  • Handle bookings politely and courteously, giving the highest standards of professional service


  • Highlight any terms and conditions, including transferability, cancellation and viewing restrictions


Your customers can book from TicketSource with confidence and in the knowledge that they'll be buying tickets from a secure and trusted primary ticket agent.


For further information about STAR, you can visit their website at www.star.org.uk.




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