Turn your Phone into a Scanner

TicketSource Express is a FREE smartphone application that works alongside your TicketSource account to enable you to scan the code on your customer’s tickets, in whatever format they have chosen.

To download TicketSource Express click below:

goto Apple App Store
goto Goole play store

TicketSource Express requires a camera with autofocus in order to correctly decode the barcodes.

The app checks the ticket reference against our database in real time, so you’ll need WiFi access to the Internet or a 3G connection at the venue to use it. It can be used on multiple devices at different entrances concurrently as long as they are all connected to the internet.

Phone scanning qr code on a ticket, a mobile device and an email printed ticket

Scan Tickets with an Android Device

Android device showing event selection screen

Once downloaded, log in and select the event to scan tickets

Android device showing event qr code

You can now begin scanning. Ensure the code is within the view box

Android device showing declined message

Unrecognised or fraudulent tickets are visibly and audibly rejected

Android device showing accepted message

Accepted tickets are audibly and visually verified

Scan Tickets with an Apple Device

Apple device showing event selection screen

Once downloaded, log in and select the event to scan tickets

Apple device showing event qr code

You can now begin scanning. Ensure the code is within the view box

Apple device showing declined message

Unrecognised or fraudulent tickets are visibly and audibly rejected

Apple device showing accepted message

Accepted tickets are audibly and visually verified

Check Ticket Reference via your TicketSource Account

two laptops showing scan option for customers to type reference number in

When logged in to your account, go to the 'Scan' option in the top menu bar and click 'Start Scanning Tickets'

You can now type the customer's Reference Number into the box for verification

Mobile device showing manual typing area for booking reference

Please note: You can also validate the Booking Reference for each ticket on your iPhone, iPod Touch or Android device by inputting the number manually into the TicketSource Express app

laptop with accept screen
laptop with decline screen

Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.