Can I Add Questions to the Booking Process?

Yes! You may want to ask the customer any number of questions during the booking process, for example:

  • 'Please state the age & gender of the children attending Santa's Grotto?'
  • 'Please state the name of the performer you are supporting'
  • 'Please advise if you require a wheelchair accessible seat'

To add questions;

  • Go to 'Events' | 'Modify Event' and select your event from the list
  • Click to 'Modify' in the Event Column, under the event name
  • Select the 'Questionnaire Settings' tab
  • 'Add new question'
  • Enter your question
  • Select the appropriate response - i.e Open-Ended, Yes/No, Multiple Choice
  • If Multiple Choice, select the '+' to add a response. To add more select the '+' as required
  • If you want mandatory answers to your questions tick the 'Required' box next to the appropriate question
  • 'Save Changes'

Responses to the questions can be found in;

  • 'Reports' | 'Questionnaire Report'  
  • Select the event you require the data for
  • 'Produce Report'
  • You can export this as either a CSV file or as a PDF

Category: Creating Events

Keywords: question, questionnaire settings, booking process

Last modified on Mon 4 July 2016