Waiting Room - An effective queue management system for your event


If you are expecting your event to be popular or to experience a spike in demand when tickets go on sale we can activate our online queue management system "Waiting Room"


This queue management feature will effectively control the flow of customers and ensure a smoother booking process when making bookings online. Customers will be added to a queue with a position number and an approximate waiting time until they can start their booking. These details will update as the customer moves closer to the front of the queue. 


Here's a video of how our queue management system can work for your event


This feature will be particularly helpful if you have a seated event or reserved sections with limited availability. Customers will a clearer idea of which seats are available and the Waiting Room will reduce the chance of customers trying to select the same seats at the same time.


If you think that your event would benefit from the Waiting Room, please get in touch and we'll be able to activate the feature in advance of your event going on sale. 


Category: Managing Bookings

Keywords: queue, waiting room, customers, flow, control

Last modified on Fri 28 April 2017