Activate / deactivate ticket sales

You can activate or deactivate ticket sales for an event at any time.  If you deactivate the ticket sales, the public will not be able to book tickets online, however you can still process in-house bookings through your back office. 


To deactivate ticket sales:

  • Click the Home icon in the top left hand corner to navigate to your Dashboard
  • Next to the relevant event, hover over the "Actions" button and select the "Deactivate Ticket Sales" option

To activate ticket sales:

  • Click the Home icon in the top left hand corner to navigate to your Dashboard
  • Next to the relevant event, hover over the "Actions" button and select the "Activate Ticket Sales" option

You can also change the time frame of when the ticket sales are automatically deactivated for online bookings within the each performance by following these steps:

  • Hover over the "Events" tab at the top of the page and select the "Modify Event" option
  • Select  the event from the drop down menu provided and click the "Modify Event" button
  • Under the "Dates" column within the table, click the "modify" button underneath the selected date and time
  • Change the time frame within the "Stop ticket sales" option and click "Save Changes"

Category: Managing Events

Keywords: activate, deactivate, offline, sales, stop, ticket

Last modified on Fri 19 April 2019