By default, customers can choose to receive their tickets as an eticket (email), mobile ticket (text message) or through the post (thermal tickets/wristbands printed and sent by TicketSource - UK event organisers only).
You can choose to modify or restrict the ticket delivery options by following these steps:
- Hover over the "Settings" tab at the top of the page and select the "Tickets" option
- Under "General Settings" you can amend the ticket delivery options - you can de-select any or all options available
- Click "Save Changes"
Please note that if no delivery method is enabled on your account then the customer will receive a booking confirmation email with a confirmation number/reference on completion of payment (but no eticket download link).