How to set In-House Booking Fees

Please Note - These articles are for the use of Event Organisers only

Learn more about In-House Booking Fees


You can choose to add a booking fee to in-house bookings to cover your costs and overheads, including your own merchant fees, ticket stock, time and effort etc.


You can choose whether the in-house booking fee is applied per ticket or per transaction and you can select if the booking fee is applied to all bookings irrelevant of payment type, or just to a particular type of payment.

You can specify your in-house booking fee by following these steps:


  1. Hover over the "Account" tab at the top of the page and select the "Booking Fee Settings" option
  2. Select the "In-house bookings" tab 
  3. Select "Apply a booking fee", enter the fee (either as a monetary amount or a percentage amount) and select for the fee to be charged per ticket or per transaction
  4. Select to apply the booking fee to all payment types or a specific payment type
  5. You can also choose to "Enable manual override of booking fee during booking" by putting a tick in the box (this will allow you to add or subtract the booking fee from any in-house booking you make)
  6. Once finished, click the "Save Changes" button


If you would like to turn this function off, follow the above steps and select "No booking fee" and then "Save Changes". 


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Category: Managing Events

Keywords: booking fee, card fees, in-house bookings

Last modified on Sat 20 April 2019