Tickets are 'off-sale'

If your public facing sales pages are showing a greyed-out ticket icon saying "Contact Venue" and a message "Tickets are not available to purchase online for this date" your tickets have gone off sale. 

You can modify your off-sale date and time by going to:

  • 'Events' | 'Modify Event'
  • Select your event from the drop down list
  • In the 'Dates' column click 'Modify'
  • You can adjust your off-sale date and time next to 'Stop Ticket Sales'
  • Click 'Save Changes'

Category: Managing Events

Keywords: contact venue, off-sale, online, tickets

Last modified on Tue 5 July 2016