Modifying your Event - Date Information

Please Note - These articles are for the use of Event Organisers only

Learn how to use the event designer in no time at all! 

Modifying Your Date


Here, we break down the event designer bit by bit to learn exactly what you can do to make the most of your events on TicketSource.


Here's what you'll learn in this article:






Event Admission Time



This check box and text box allows the option to choose if the event has an 'admission from' time. If applicable, check the box to enter it. This will show on all tickets so that customers know what time to start arriving. This may also be called 'Doors Open' or 'Registration'. This option is not required. To reach this option in the event designer, under the Date column press Modify.


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Event Start Time



This text box is to enter the event's start time. This will be shown on all booking pages, event listing pages and on the customer's tickets. This option is required. To reach this option in the event designer, under the Date column press Modify.


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Event Finish Time



This check box and text box is to show the event's finish time if there is one. This will allow customers to see how long events last. This will be shown on all booking pages, event listing pages and on the customers' tickets. Consider an event's end time when thinking about final payments. If an event finishes on Monday at midnight, then the event will not be settled until the following Monday. This option is not required. To reach this option in the event designer, under the Date column press Modify.


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Ticket Sales Start Time


This text box is to enter the time the tickets sales start. Customers will not be able to buy tickets before this date and time. This option is required. To reach this option in the event designer, under the Date column press Modify.


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Ticket Sales Finish Time



This text box is to enter the time the tickets sales end in either minutes, hours or days. If there is a finish time set for the event, there is also the choice to stop ticket sales before the event starts or before the event finishes. Customers will not be able to buy tickets online after this date and time. This option is required. To reach this option in the event designer, under the Date column press Modify.


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If you wanted to know more about modifying your event, then please get in touch with us at support@ticketsource.co.uk or by calling 0333 666 4466 Monday to Friday 9 am – 7 pm and Saturday 9 am – 5 pm.



Category: Modifying Your Events

Keywords: add, modify, admission, date, edit, start time, end time, ticket sales, start, finish, end

Last modified on Thu 14 February 2019