This article will help you learn the basics, so you can start selling tickets quickly.
Here's what you will learn in this article:
When you log in to TicketSource, you'll land in the Dashboard, the 'homepage' for all your events. It'll look a little empty at first, so let's create your very first event. Click Events in the menu bar, and select New Event. You'll see there are a lot of other options here, where you can create or modify seating plans, as well as areas for reports and settings.
The Event Designer
Once you've done that, you'll find yourself in the Event Designer. This is where you can let your imagination take over and create the event of your dreams. The Event Designer is formed of a table with six areas to edit:
If you're trying this for the first time, let's create a test event so you can see how the designer works and how easy it is to create an event.
Creating your First Event
To help you understand the information below, we've added some image sliders to show an easy 'before/after' comparison of what your page should look like.
Adding the Event Name
Click on add new event details underneath the Event heading.
Here, you can add your events name and other basic details. Every event must have a name and be sorted into a category with a subsequent genre, but adding a reference and a description is up to you. Remember, if you're creating a test event make sure you put the word 'TEST' in the event name somewhere. Once you're happy with these details, press save changes at the bottom of the page.
Adding the Event Venue
Next, you'll need to add a venue to your event. Press add new venue underneath the Venue heading.
Every event will need the venues name, address and postcode, however, you can choose to add the box office contact details if the venue has them. Once you've added a postcode, the Location Map will automatically generate the location. Don't worry if the marker is slightly off, you can just drag and drop the location marker to the correct place. Once you're happy with those details, press save changes.
Adding Dates
The next step is adding a date to your event. Press add new date underneath the Dates heading.
Every event must have at least one date, which shows a start time and when to start and end ticket sales. Here, you can also choose whether to advertise a 'Doors Open' time or when your event will end. Once you're happy with those details, press save changes.
Adding a Ticket Allocation
Up next is adding a ticket allocation to your event. This is where your event will start taking shape. Press add new allocation underneath the Ticket Allocation heading.
Depending on the type of event you have, you can choose either a general allocation or allocate tickets based on a seating plan. As we are creating a test event, let's choose Tickets are allocated from a general admission quota. To learn more about creating and adding a seating plan to your event, click here. Once you've completed this page, press save changes.
Once you've added your ticket allocation, you'll need to add any seating sections and the admission quota for those sections. If you've added a seating plan option, you will not need to add any sections. Press add new section underneath the header Sections.
Here, you just need to add a description of your section, and the total capacity of that section. You can change this capacity later, however, you can't have a lower capacity than the total number of tickets sold. Once you're happy with how your section looks, press save changes.
Adding Price Categories
The last thing you'll need to do to set up your event is to create your individual ticket prices. Press add new price category underneath the heading Price Categories.
Every price category must have a description and a price, however, there are many more options to allow you to create Early Bird Tickets, Members Only Tickets and Time-Sensitive Tickets. Once you've completed this page, press save changes.
You'll now see that your event is ready to go! You can now add new dates, different sections and price categories or even alternative venues to the same run of shows if you wanted. If you're happy with how your event looks, then it's time to press activate event!
Now that you've completed your first event, you can view it on your dashboard. Pressing the 'home' icon on the top left side of the page will take you to your dashboard.
Your Unique URL
Now you've completed your first event (well done you!) it's time to start selling tickets. On your dashboard, you'll notice the name of your company, and underneath that a TicketSource URL. That URL is a specific 'home page' you can give out so people can buy tickets online.
If you want to change your URL, then follow these steps:
If the URL is good to go, the box will turn green and you'll see a tick mark appear next to your URL. If it's not a unique URL, it will appear red and you'll see a cross appear instead. The slider below shows the difference in those settings.
Publicising your Event
If you have your own website, a WordPress blog or a business Facebook you can utilise the publicising options offered on TicketSource. To see a list of our options:
To find out more about selling through Facebook click here, and for more insight on publicising events click here.
There you go! You should be ready to jump in to setting up events and selling tickets! If you've got any questions or queries, give us a shout by emailing support@ticketsource.co.uk or calling us on 0333 666 4466 (Weekdays 9am-7pm, Saturdays 9am-5pm)
Category: Quick Start Guides
Keywords: Quick Start, Getting Started, Create Event, Event, Design, Event Name, Venue, Dates, Allocation, Ticket Allocation, Price Category, Sell Tickets, Publicise, create first, first event, event designer,
Last modified on Tue 30 October 2018